At garuda69, your privacy is more than a legal obligation — it is our genuine commitment to every member. This document clearly explains how we collect, use, store, and protect your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that form the foundation of how garuda69 handles all members' personal data responsibly.
All your personal data and financial information is transmitted through channels protected by 256-bit SSL encryption — the same standard used by major banks in Malaysia.
Garuda69 has never and will never sell your personal data to any third party for marketing purposes or any other commercial purpose without your consent.
Your data is stored on servers protected by strict access controls, multi-layered firewalls, and 24-hour monitoring systems to prevent unauthorised access.
Garuda69's privacy policy is designed and updated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all data processing adheres to local law.
You have the full right to access, correct, or request deletion of your personal data. garuda69 makes this process easy through our dedicated support team.
In the event of any security incident affecting your data, garuda69 is committed to notifying affected members within the timeframe set out in our incident response procedures.
This Privacy Policy is published by garuda69, an online casino platform operating in Malaysia. This document outlines garuda69's privacy practices and how we handle the personal data of all platform users, covering the official garuda69 website, Android and iOS mobile apps, and all related services we offer.
By registering as a garuda69 member or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy, and you agree to how we handle your personal data as described herein.
Garuda69 takes our responsibilities as a data processor seriously under Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring your personal data is collected, used, and stored in accordance with the data protection principles set out under Malaysian law.
✔ garuda69's Commitment: We never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data is used solely to enable us to provide you with the best possible service.
Garuda69 collects various types of personal data necessary to provide a secure, high-quality online casino platform service. The following are the categories of data we collect:
Identity & Contact Data:
Financial Data:
Usage & Technical Data:
Note: garuda69 does not collect credit card numbers directly. All payments via FPX, DuitNow, and digital wallets are processed by licensed and regulated payment providers, which have their own privacy and security policies.
Garuda69 collects your personal data through various channels as you interact with our platform. The following are the primary ways data collection takes place:
When you register a new account at garuda69, you provide us directly with basic information such as your name, email, phone number, and date of birth.
During the KYC process, you are required to submit a copy of an identification document such as your MyKad or passport for age and identity verification.
Bank account details and transaction records are collected automatically when you make a deposit or withdrawal request on the garuda69 platform.
Technical data such as IP address, browser type, device used, and platform usage patterns are collected automatically via cookies and similar tracking technologies.
When you contact the garuda69 support team via live chat, the conversation record is stored for quality control and dispute resolution purposes.
Garuda69 uses your personal data solely for lawful and clearly stated purposes. We do not process your data for any purpose beyond those listed below without first obtaining your additional consent.
Garuda69 does not share, sell, or disclose your personal data to external parties except in the limited circumstances stated below, and only to the extent necessary for legitimate purposes.
garuda69's Guarantee: All third parties that receive your data are required to sign strict data protection agreements and may only use that data for purposes mutually agreed upon with garuda69.
Garuda69 invests seriously in security infrastructure to ensure your personal data is always protected against cyber threats, unauthorised access, and data breaches. Key security measures we have in place include:
Garuda69 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. The general principles we follow are:
When your personal data is no longer needed, garuda69 will securely delete it in accordance with established data disposal procedures, ensuring no residual data remains accessible.
Garuda69 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you access the garuda69 website.
Types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the garuda69 platform.
As a garuda69 member and data subject under Malaysia's PDPA, you have certain rights regarding your personal data. garuda69 respects and facilitates the exercise of these rights:
You have the right to request and receive a copy of your personal data held by garuda69.
If your data is inaccurate or out of date, you have the right to request immediate correction.
Under certain circumstances, you may request that your personal data be deleted from garuda69's systems.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for portability purposes.
Under certain circumstances, you may request that the processing of your data be temporarily restricted.
How to Submit a Request: To submit any request related to your privacy rights, contact the garuda69 support team via the in-platform 24/7 live chat. We are committed to processing your request within 30 business days of receipt.
Garuda69 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under 18 years of age.
The garuda69 registration process requires age verification, and our KYC process is designed to detect and reject registrations from underage individuals. Should garuda69 find that personal data of a person under 18 has been collected inadvertently, we will take immediate steps to:
If you believe that garuda69 has collected data from an underage individual, please contact us immediately via our support team so that prompt action can be taken.
Garuda69 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable law, or the way we handle personal data.
When significant amendments are made to this Privacy Policy, garuda69 will:
We encourage you to review this Privacy Policy periodically to stay informed on how garuda69 protects your personal data. Continued use of the garuda69 platform after any amendments take effect constitutes your acceptance of the revised privacy terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how garuda69 handles your personal data, do not hesitate to contact us.
The garuda69 data protection team can be reached via:
Garuda69 is committed to addressing every privacy-related query or complaint seriously and thoroughly. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory authority.
✔ Thank You for Trusting garuda69: Your trust is our most valuable asset. garuda69 continually strives to raise the standards of our privacy protection to ensure a safe and secure gaming experience for all members in Malaysia.